Ambit Energy Joins Better Business Bureau
NewswireToday - /newswire/ - Dallas, TX, United States, 02/01/2007 - Growing retail electricity provider places customer service as top priority.
The Better Business Bureau (BBB) of Dallas/Northeast Texas has accepted Ambit Energy’s application for membership. Ambit is a rapidly growing retail electric provider serving residential consumers within the deregulated electricity markets in Texas.
“Joining the Better Business Bureau is a natural fit for our company,” said Jere Thompson, Jr., Ambit Energy Co-Founder and CEO. “Beyond our enthusiasm for saving our fellow Texans money on their monthly electric bills, our goal is to be the finest and most respected retail electric provider in the country.”
“Our senior management team is filled with experienced veterans of rapid growth service companies.” Mr. Thompson continued, “They understand what it takes to train great people and provide outstanding service.”
“As more consumers assert their right to choose a new electricity provider, an attractive rate isn’t the only factor being considered,” said Chris Chambless, Ambit Co-Founder and Chief Marketing Officer. “More and more, quality customer service and accurate billing are at the top of the priority list for educated customers.”
With a strong online presence, Ambit Energy also participates in the BBBOnline Reliability Seal program, which is designed to help businesses promote trust and confidence on the Internet so consumers will view the Internet as a safe place to shop.
“Having the BBBOnline Reliability Seal on our website is important,” said Mr. Chambless. “It tells our customers and Independent Consultants that we are serious about our commitment to provide exceptional service.”
Ambit Energy Introduces Customer Satisfaction Guarantee
PRZOOM - 02/02/2007 - Innovative retail electric provider offers customers a guaranteed safe switch.Ambit Energy today announced a new Customer Satisfaction Guarantee for residential electricity customers in Texas.“Many consumers across the state have not taken advantage of their opportunity to save money by switching their electric provider because they are skeptical that it is safe,” said Chris Chambless, Ambit Energy Chief Marketing Officer. “Our goal is to reassure customers that it is safe to save, and our new satisfaction guarantee puts it in writing.”Over 70% of Texas consumers who are eligible to choose a provider are still with their incumbent provider. Ambit’s guarantee promises customers that there will be no loss of power during their conversion from their previous provider to Ambit Energy.“We are so certain a customer’s transition to Ambit Energy service will be flawless that we’re willing to guarantee it,” said Jim McFelea, Ambit Energy SVP of Operations. “If, for any reason, Ambit Energy disconnects your service during the switching process, we’ll pay your first month’s bill. No questions asked.”Through its growing base of independent sales Consultants, Ambit Energy is helping educate consumers across the state that it is safe to save money on their electric service, and that they can also expect a higher level of personalized service.“Our goal is to be the finest, most respected retail electric provider in the country,” said Ambit CEO, Jere Thompson, Jr. “And we’ve made the investment in our back office operations, in our billing system and in our customer service department to deliver on that promise.”
AMBIT CEO NAMED TO DALLAS CITIZENS COUNCIL BOARDJere Thompson, Jr., Co-Founder and CEO of Ambit Energy, was invited to join the distinguished Dallas Citizens Council and was also elected to its Board of Directors at the Council?s 69th Annual Meeting and Luncheon, held at the Fairmont Hotel, Monday, December 4, 2006.”I am honored that an organization long dedicated to the people and businesses of Dallas has both invited me to join and to become a member of its Board of Directors,? Mr. Thompson said. “I am looking forward to helping the Citizens Council in any way that I can.”Mr. Thompson heads innovative retail electric provider, Ambit Energy, which serves the Texas deregulated electricity markets. Prior to Ambit, he founded CapRock Fiber Network and guided it from infancy to 1,300 employees and $300 million in annual revenues.Mr. Thompson joins a Board with such Dallas notables as Ross Perot, Jr., former Dallas Mayor Ron Kirk, Chase - Dallas Region Chairman, Elaine Agather, and Southwest Airlines CEO, Gary Kelly. The Dallas Citizens Council?s purpose is to promote a favorable business climate and a good quality of life for all Dallas citizens.
In addition to the Dallas Citizen Council, Mr. Thompson serves on the boards of Cistercian Preparatory School, Providence Christian School of Texas, St. Paul Hospital Foundation, Southwestern Medical School Foundation and the Trinity Commons Foundation. Mr. Thompson previously served on the board of the North Texas Tollway Authority for 11 years.